Medical Receptionist – Family Medicine

Trinity Health Mid-Atlantic View Company Profile

Employment Type: Full time Shift: Day Shift Description: Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Full-time Medical Receptionist to join the team at our Family Practice! The receptionist assists the practice manager and physicians in maintaining a patient / customer focus, supports the delivery of highest quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets. Responsibilities Include: Schedules appointments. Scans patient medical records and send messages to the appropriate staff member. Verifies, copies front and back of insurance card. Performs reconciliation duties. Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures. Achieves proficiency in automated systems: Navinet, Telecheck and telephone inquiry systems. Complies with yearly education requirements including HIPPA, OSHA and Safety. Assumes short term responsibilities outside normal duties. Promptly and politely answers phones. Triage calls to the appropriate person via Allscripts. Retrieves voice mail messages from call service center. Takes accurate and detail messages. Produces end of day front end reports. Minimum Qualifications: High School Diploma or equivalent (required) Previous front desk experience in a physician practice (preferred) Knowledge of medical terminology Must possess good communication and customer service skills. We offer a competitive salary and comprehensive benefits including: Medical, Dental, & Vision Coverage (Effective First day of Hire) Retirement Savings Program Paid Time Off Tuition Reimbursement Free Parking And more! Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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