Medical Front Desk Receptionist/Optometric Technician

Eyes Now is a private optometry practice seeking a professional and dedicated Medical Front Desk Receptionist/Optometric Technician to join our North East Fort Worth team. The primary function of this role is to ensure the efficient and effective daily flow of patients, by providing exceptional administrative support and assisting with optometric services. As the first point of contact for patients, you will be responsible for creating a welcoming and efficient environment while maintaining patient confidentiality.The essential duties include:Front Desk Administration: Includes managing emails, phone calls, text messages, faxes and mail coming in and out of the clinic; scanning and managing chat channels; greeting patients, and checking them into their appointment; scheduling appointments, and confirmations; and checking patients out of their appointments.Medical Billing and Collections: Includes verifying medical and vision insurance benefits, creating invoices after services are received, selling contact lenses, and collecting payment at the point of services.Optometric Services: Assisting physicians with portions of the services, including documenting patient history, pressure checks, conducting some imaging, and contact lens fittings.Opening and Closing of Clinic: Performing all opening and closing duties related to the facilities and reporting of the dayxe2x80x99s metrics.Experience/Skills:1 year of experience in a medical office is requiredPrevious experience as an optometric technician or similar role (preferred but not required)Working knowledge of electronic medical recordsKnowledge of healthcare regulations including HIPAAKnowledge of billing and collections including insurance verification and invoicing for servicesExcellent interpersonal skills and ability to work well with a diverse group of patients and staffStrong organizational skillsAbility to work in a fast-paced environment while maintaining attention to detailPlease note that this brief job description is not exhaustive. The full scope of the position will be discussed in detail.Job Type: Full-timeSchedule:Rotating weekendsWeekends as neededAbility to commute/relocate:Southlake, TX 76092: Reliably commute or planning to relocate before starting work (Required)Experience:Ophthalmology/Optometry: 1 year (Required)Work Location: In person

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