Stanford Health Care Tri-Valley View Company Profile
If you’re ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day – 08 Hour (United States of America) This is a Stanford Health Care Tri-Valley job. A Brief Overview The Laboratory Services Receptionist performs reception and clerical work in the laboratory. Assists in routine business and operations matters. Locations Stanford Health Care Tri-Valley What you will do Provides support for Clinical Laboratory and Pathology per assignment. Prepares and maintain department personnel schedule and arranging meetings, conferences, teleconferences, and travel. Maintains customer confidence and protects operations by keeping information confidential. Answers phones promptly, forwards and/or takes accurate messages accordingly. Answers basic laboratory operation procedure questions for patients, staff and physicians. Greets hospital staff and volunteers delivering specimens to the Laboratory. Checks samples in for services per laboratory protocol. Utilizes the Laboratory software application in an efficient, timely manner Receives and processes inpatient specimens and orders. Escalates STAT orders Monitors and audit invoices. Collects and process data for quality reporting Clinical Laboratory and Pathology. Maintains inventory of office supplies and places orders accordingly Supports laboratory management team with a variety of administrative projects. Attends department staff meetings and in-service programs as assigned Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare xe2x80x93 Tri-Valleyxe2x80x99s patient-experience and represents a framework for patient-centered interactions. Education Qualifications High School Diploma or GED Required Associate’s Degree Preferred Experience Qualifications Prior experience as customer service representative Preferred Prior scheduling experience Required Prior healthcare experience Preferred Required Knowledge, Skills and Abilities Knowledge of medical terminology and industry Strong computer skills. Proficient in Microsoft Word, and Excel Ability to learn new skills as trained Works efficiently with good organizational skills. Ability to work in a changing work environment and multi-task Ability to work independently Excellent telephone and customer service skills Excellent written and verbal communication skills Strong interpersonal skills These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanfordxe2x80x99s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and familyxe2x80x99s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $25.00 – $33.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.