Front Desk Supervisor

Compensation: $22-$24/hourWhy join our team as a Front Desk Supervisor? The Front Office Supervisor is an important part of the front office team. The Supervisor reports to the Office Manager. The successful candidate will have a strong work ethic, be self-motivated and organized, and possess strong conflict resolution and leadership skills. The Supervisor will have responsibility for overseeing daily operations of the dental office front desk by managing employee and patient relations and achieving operational goals. This position will also oversee patient appointment scheduling, collection of appropriate patient co-pays, staff productivity, and patient satisfactionSchedule: Monday through Thursday 7:45 a.m. until 5:00 p.m.Location: 5315 US-9, Howell Township, NJ 07731What You Will DoEnsure all office staff arrive ready to work: on time and in proper uniform.Maintain office schedules, following company policies and proceduresEnsure that front office staff members are following CDH office policies and front desk operational proceduresAssist with marketing, and promotional programs to support new patient growthDirectly supervise the front office team and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisalsRegularly communicate with the front office teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and deliver superior patient careComplete administrative tasks such as reports, bank deposits, revenue postings, staff payroll, accounts receivable reports, and invoice processing within the designated deadlinesReview, fix errors, and approve all designated employeexe2x80x99s timecards each day. Ensure all timecards are approved before the payroll cycleAssist with interviewing and hire individuals capable of providing the best patient careOther duties as assignedWhat You Will NeedMinimum of two (2) years of experience in a lead or supervisor position, preferably in a dental office.Good command of the English language, both verbal and writtenExcellent organizational skills and attention to detailAbility to work well with doctors, patients, employees and othersKnowledge of dental terminology and computer systemsKnowledge of Microsoft Office Suite including Outlook, Excel and WorMotivated and willing to learn on the jobWhat We OfferMedical/Dental/Vision Insurance401(k) with company matchGenerous paid time off (PTO) policyPaid Holidays (including Black Friday/Christmas Eve)Company-paid life/disability insuranceWe also offer a number of employee discounts to various activities, services, and vendors.Who We AreDentistry for Children of New Jersey is a dental office dedicated to providing high-quality dental care for infants, children, and adolescents. Our team of dental professionals specializes in pediatric dentistry and works to create a comfortable and welcoming environment for children. We use the latest dental technology and techniques to provide preventative, restorative, and emergency dental care for their young patients. In addition to general dental services such as teeth cleanings and fillings, we offer a range of specialized services tailored to the unique needs of children, including orthodontic treatment, sedation dentistry, and treatment for special needs patients.If you’re a motivated and enthusiastic individual who’s ready to join our winning team, look no further!