Front Desk Receptionist

Front Desk ReceptionistGENERAL SUMMARY OF DUTIES:Greeting patientsPerforming check-in proceduresMaintaining current demographic and insurance information in computer and in the chartPerforming office opening procedures, co-pay/co-insurance collection, and assisting patients as neededPrimary focus is servicing patients in the lobby with backup for phones and other front officexc2xa0personnel.Prepare patient charts for upcoming date of service.Answer incoming calls and other front office duties as assigned.QUALIFICATIONS:High School Diploma, with 1-2 years experience in healthcare backgroundKnowledge of clinic policies and proceduresKnowledge of computer systems, programs (HST)Knowledge of medical terminologyMust be able toxc2xa0multitask.Must be able to express compassion and kindness to patients calling and being seen in thexc2xa0office.Must maintain a professional and upbeatxc2xa0attitude.Skill in written and verbal communication and customer relationsAbility to work effectively with medical staff, Management, authorizations, external agencies and patientsRequires sitting and standing associated with a normal officexc2xa0environment.Normal busy office environment with much patient contactMust be able to communicate verbally and non-verbally in a professional way.xc2xa0Ability to use time wisely in preparing work area to meet high-paced demand.xc2xa0Hours: per diem