Front Desk Receptionist

CRH Healthcare, LLC View Company Profile

Front Desk Receptionist Patriot Urgent Care is a leading urgent care operator in the state of Maryland. Our mission is to provide the perfect patient experience so our patients can xe2x80x9cGet in. Get out. Get betterxe2x80x9d. We have an opening for a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff. Employees in this role are the first point of contact with patients. We are looking for someone who is enthusiastic, friendly and has strong customer service and communication skills.Company Perks and Benefits:On-the-job TrainingEmployee flat-rate medical services at CRH-affiliated clinicsMedical, Dental, Vision Insurance401(K) MatchFlexible Work SchedulesGenerous PTO PlanEmployee Assistance ProgramComplimentary Financial PlanningCollaborative Work EnvironmentGrowth OpportunitiesAnnual Merit IncreasesEmployee Referral BonusesPrimary Responsibilities:Promptly greet patients and visitors in the waiting area in a friendly and helpful mannerCheck in patients, verify insurances, update necessary patient information in the system, and collect copayServe as a patient advocate to provide world-class care in coordination with clinical staff and providersPromptly answer incoming phone callsMaintain a neat and orderly waiting roomAssist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walkingResponsible for opening and closing clinic procedures and reportingPerform additional clerical duties as necessary Qualifications and Experience:High school diploma or equivalentMinimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)Customer service experience in a healthcare outpatient setting preferredAbility to work up to 12-hour shifts during the week or weekend as neededAbility to escort or transport patients by wheelchair or stretcher when neededDetail-oriented with excellent interpersonal communication skillsBasic computer skills including familiarity with electronic medical recordsTypes 25 words per minuteCRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package. CRH Healthcare is an equal opportunity employer: M/F/D/V

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