Front Desk/ Medical Receptionist

Front Desk/ Medical Receptionist Responsibilities of Position include: Scheduling, rescheduling, and canceling patient appointments as required. Answering patientsxe2x80x99 questions regarding medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Explaining financial requirements and obligations to patients and entering payments into the practice management system. Scheduling referral appointments and follow-ups. Verifying insurance details and informing patients of un-covered fees. Filing documents and organizing supplies. Issue medical files to persons and agencies according to laws and regulations. Distribute medical charts to the appropriate departments of the facility. Maintain quality and accurate records by following procedures. Ensure patient charts, paperwork and reports are completed in an accurate and timely manner. Make sure all medical records are protected and kept confidential. File all patients’ medical records and information. Supply the nursing department with the appropriate documents and forms. Complete clerical duties including answering phones, responding to emails, and processing patient admission/reception.