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xc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0ANSWER PHONESxc2xa0xc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0GREET PATIENTS AND HAVE THEM SIGN INxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0ASK PATIENT FOR FORMS IF NOT SUBMITTED ONLINE (ALSO INSURANCE CARDS, REFERRALS IF GIVEN TO PATIENT)xc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0TAKE PICTURE OF PATIENT AND ATTACH TO PATIENTS ACCOUNTxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0SCHEDULE NEW PATIENTSo xc2xa0 MAKE SURE WE HAVE CORRECTLY SPELLED NAME, DOB, PHONE NUMBER, NAME OF REFERRING DENTIST, EMAIL ADDRESS AND INSURANCE INFORMATIONo xc2xa0 ENTER ALL THIS INFORMATION IN PATIENTS ACCOUNTo xc2xa0 REMOVE THE DATE FOR FIRST VISIT IN DENTRIXxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0CHARGE PATIENTSo xc2xa0 YOU WILL KNOW WHETHER OR NOT TO CHARGE THE PATIENTS WHEN THEY WALK IN FOR THEIR APPOINTMENT BY CLICKING ON THEIR APPOINTMENT AND READING THE NOTESo xc2xa0 REMEMBER TO LOOK IN EAGLESOFT FOR PRIOR BALANCES/CREDITS AND INFORM BILLER IN ORDER TO BRING OVER THE AMOUNT TO PATIENTS ACCOUNTxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0SEND EMAIL TO PATIENTS THAT HAVE NOT SUBMITTED THEIR ONLINE FORMS TO REMIND THEM TO DO SOxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0REVIEW INCOMING EMAILSxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0CONFIRM PATIENT APPOINTMENTS FOR THE FOLLOWING DAY IF NOT CONFIRMED ALREADY BY DENTRIXxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0RESCHEDULE PATIENT APPOINTMENTS (EXCEPT FOR SURGERIES WHICH SHOULD BE REFERRED TO TPC)xc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0LATE PATIENTSo xc2xa0 IF A PATIENT IS RUNNING LATE 10 MINUTES OR MORE, CALL THE PATIENT TO SEE HOW FAR THEY ARE.xc2xa0 LET THE ASSISTANTS KNOW THE SITUATIONxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0WALKING OUT PATIENTSo xc2xa0 PATIENTS NEED TO BE WALKED OUT AS SOON AS THEY LEAVE THE OFFICExc2xa0o xc2xa0 WHEN WALKING OUT A PATIENT, USE ROUTING SHEET TO MAKE SURE EVERYTHING IS CAPTUREDo xc2xa0 WHEN THE PATIENT IS WALKED OUT, THE COLOR OF THE APPOINTMENT WILL BE GRAYxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0SCANNING PAPERWORKo xc2xa0 WE SCAN ROUTING SHEETS, CONSENT FORMS, SIGNED TREATMENT PLANS, CARE CREDIT/LENDING CLUB RECEIPTS AND ALL OTHER TYPES OF PAPERWORK WITH PATIENT INFORMATION AND SAVE IT TO DOCUMENT CENTER.xc2xa0 SAVE THE DOCUMENTS IN CORRECT FOLDERS TO ENSURE THAT WE CAN FIND EASILY WHEN NEEDEDxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0PRINT ROUTING SLIPSo xc2xa0 AT THE END OF THE DAY, PRINT OUT ROUTING SLIPS FOR NEXT DAY MAKE SURE TO ADD SURGICAL OR HYGIENE ROUTE SLIP TO THE BACK ACCORDING TO THE TYPE OF APPT.o xc2xa0 DISTRIBUTE TO APPROPRIATE PROVIDERxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0REVIEW FAXESxc2xb7xc2xa0 xc2xa0 xc2xa0 xc2xa0 xc2xa0CHECK ARRIVAL INDICATOR BUTTONMUST BE BILINGUAL (SPANISH)