Urgent Care Front Desk

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations. Responsibilities: Greet patients professionally both in person and over the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Qualifications: Fluent in Haitian Creole Customer service skills Familiarity with medical terminology