Front Desk Receptionist/Customer Service

Unity Scotland USAFront Desk Receptionist/Customer Service PositionLocation: Chicago, ILAbout Unity Scotland USAUnity Scotland USA, situated in the bustling city of Chicago, is a branch of our internationally recognized organization known for its commitment to excellence, innovation, and customer satisfaction. We are dedicated to providing outstanding service and creating a welcoming environment for all our clients and employees.Position OverviewTitle: Front Desk Receptionist/Customer ServiceWe are looking for a friendly and organized individual to join our team as a Front Desk Receptionist/Customer Service representative. This role is essential in creating a positive first impression and ensuring a smooth experience for all visitors and clients.Key ResponsibilitiesGreet and welcome visitors with a friendly and professional demeanor.Answer and direct phone calls to the appropriate departments.Manage and coordinate front desk activities, including scheduling appointments and handling inquiries.Assist clients with their needs and provide excellent customer service.Maintain a tidy and presentable reception area.Perform administrative tasks such as data entry, filing, and managing correspondence.What We OfferTraining and Development: Comprehensive training to help you excel in your role and opportunities for career growth.Supportive Work Environment: A collaborative and inclusive workplace that values your contributions.Competitive Compensation: Enjoy a competitive salary with benefits.Work-Life Balance: Benefit from flexible working hours and a supportive work culture.Health and Wellness: Access to health benefits and wellness programs.QualificationsPrevious experience in a receptionist or customer service role is preferred.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficient in Microsoft Office Suite and other relevant software.Professional appearance and attitude.Ability to handle stressful situations with poise and professionalism.Application ProcedureTo be considered for the Front Desk Receptionist/Customer Service position, please apply directly through our application process. We look forward to reviewing your application and potentially welcoming you to the Unity Scotland USA team.Unity Scotland USA is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. Apply today and be a part of our welcoming and professional team at Unity Scotland USA in Chicago!