Derma Health Skin and Laser View Company Profile
About Derma Health Institute For over 19 years, Derma Health has been a trusted name for advanced aesthetics and skin care treatments in the Phoenix metro area, driven by a simple but profound mission: to uplift, inspire, and encourage you to be your best self. We pride ourselves in excellence and in order to deliver that excellence, we continuously educate our staff in the most advanced procedures and techniques to ensure optimal outcomes. You will be part of a strong, positive company culture, where we continually work to create an environment of trust, respect, and excellence. Responsibilities and Duties: The Front Desk Administrators are at the forefront of our customer service journey! It is critical that this individual understands customer service and enhancing the customer experience. Duties include: Responsible for front office first impressions and building relationships with the clients Utilize POS and CRM to enhance the customer experience Perform general office duties at the front desk such as answering telephones, checking clients in and out, and scheduling appointments Pull charts, audit consent forms, prepare quote sheets, and perform chart reviews Call clients confirming appointments, educating them about promotions and services Assist with inventory control and purchasing Qualifications: 2+ years in a customer service role Sales experience is a plus Former MedSpa experience is a plus Skills/About You: Ability to multi-task within set deadlines while staying professional Excellent customer service skills Ability to work independently, yet part of a team Strong organizational skills with attention to detail Dependable and punctual People person; handle varied personalities and personal situations Passion for the skincare industry Desire and ability to learn quickly Positive approach/outlook Enjoys personal development and training Benefits: 401(k) Dental insurance Medical insurance Vision insurance Short term disability insurance Paid time off Flexible schedule Compensation: Hourly rate, ranges from $17-$21 per hour Monthly bonus potential